Lead Cook / Service Worker

Company: Lutheran Social Services
Location: Chippewa Falls
Posted on: May 20, 2025

Job Description:

Lutheran Social Services (LSS) is a private, non-profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually. We are looking for passionate, mission-driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.

Motivated by the compassion of Christ, we help people improve the quality of their lives. Does this describe your personal mission statement? Are you motivated to serve by sharing your talents? If you would like to help us achieve our mission, please apply for the following opportunity.

Description
Lutheran Social Services of WI and Upper MI is currently seeking a Lead Cook / Service Worker to join our team at the Chippewa Falls Veterans Affairs Program! We are a residential facility that supports veterans for up to 24 months providing housing, counseling, case management, food services, and more to veterans in our communities. The Cook will be responsible for preparing healthy meals and performing light housekeeping tasks as well as taking unit requests for veteran residents with special dietary needs while following USDA and FDA guidelines.
This is a full-time, benefits eligible role with hours taking place Monday through Friday, 9:15am - 5:15pm.
Under supervision, prepares and cooks meals and/or performs housekeeping and maintenance duties. Also performs other duties as required.

Essential Duties and responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

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• Serves as lead worker, may direct and/or audit work of others, may train staff members, scheduling coverage
  
• Provides administrative support to the program
  
  
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  • Plan menus and orders food, paper products, and cleaning supplies.
    
  • Takes routine inventory of utensils, supplies, and equipment and makes reports as required.
    
  • Inventory and ordering of food, paper products and cleaning supplies
    
  • Receives deliveries, date marks reviews quality of food items delivered and stocks items in their proper places and makes reports as required.
    
  • Prepares food items in accordance with the planned menus and standardized recipes, makes adjustments as needed in consultation with the supervisor or peers
    
  • Operates machinery and appliances used in large scale cooking such as mixers, ovens, slicers, and coffee urns.
    
  • Cleans, maintains, and sanitizes work areas, utensils, appliances, and other kitchen equipment.
    
  • Organizes and directs the assembly and set up for distribution of meals to the facilities.
    
  • Establishes and maintains effective public and working relationships.
    
  • May sweep floors, stairs, and entry ways, dry and wet mops floors, empties wastebaskets and litter containers, and cleans and sanitizes toilets, sinks, etc.
    
  • May assemble and organize ingredients or partially prepare meals for final preparation by others.
    
  • Participates as a member of a quality team and interacts with primary, external and internal customers of the agency in such a way that the customer experiences increasing quality.
    
    
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    • May direct the work of others assigned to food preparation and reports any problems to supervision. Assist in scheduling of staff to meet meal needs
      
    • Take unit requests for special dietary needs or meals for youth
      
      
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      • Assist with the training of new staff.
        
      • Meet the special dietary needs of students and visitors, providing meals through food service and assisting residential life staff in their attempt to meet the same dietary needs
        
      • Monitor compliance with health department, State of Wisconsin regulations and fire regulations regarding food preparation and serving and building maintenance in kitchen and food service areas
        
      • Maintain food service sanitation and storage in accordance with all State and Local ordinances and train staff to do likewise
        
      • Performs other duties as required.
        
        
        ADDITIONAL AGENCY REQUIREMENTS (Required of all employees):
        
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        • Must comply with agency and departmental policies and regulations
          
        • Must relate to individuals and families of varied ethnic and cultural backgrounds, ages, and economic circumstances with respect and dignity.
          
        • Must support the Mission, Vision and Values of the Agency.
          
          
          Qualifications
          To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
          
          EDUCATION AND/OR EXPERIENCE:
          
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          • Graduation from high school or GED equivalency is preferred.
            
          • Two years food service experience is required.
            
          • Completion of Food Preparation Assistant course or food safety certification is preferred.
            
          • Working knowledge of the USDA School Meal Programs is preferred.
            
          • Working knowledge of the methods, principles, equipment, and materials used in institutional food preparation.
            
          • Working knowledge of sanitation, health, and occupational safety procedures utilized in institutional food preparation.
            
          • Dependent on program, 4 hours of additional food safety training may be required annually
            
          • Ability to operate and maintain food service equipment and kitchen machinery.
            
          • Ability to follow verbal and written instructions, menus, and recipes.
            
          • Ability to establish and maintain effective public, working relationships and good customer service skills.
            
          • Ability to prepare and maintain routine records and reports.
            
          • Ability to perform manual labor.
            
            
            CERTIFICATES, LICENSES, REGISTRATIONS:
            
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            • Completion of Food Preparation Manager course or food safety certification is preferred.
              
              
              PERKS:
              
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              • Medical/Dental/Vision Insurance
                
              • Short term and Long term disability coverage
                
              • Life insurance
                
              • Flex Spending for Dependent & Health Care
                
              • Paid Time Off
                
              • 10 Paid Holidays
                
              • Ability to Contribute to 403B
                
              • Employee Assistance Program
                
              • Service Awards and Recognition
                
              • Public Service Loan Forgiveness, LSS qualifies as a non-profit social services agency.
                
                
                LANGUAGE SKILLS:
                Ability to communicate both in verbal and written format, effectively and efficiently in job.
                
                COMPUTER SKILLS/TECHNOLOGY:
                Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training.
                
                PHYSICAL DEMANDS/WORK ENVIRONMENT:
                The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
                This position works in a kitchen environment, which includes working with a hot stove, cleaning equipment and serving materials. Hair net or plain hat is required.
                While performing the duties of this job, the employee will be required to frequently stand, walk and sit and occasionally bend/stoop, crouch, climb stairs and kneel. The employee may need to occasionally lift and/or move up to 30 pounds. The employee is regularly required to talk or hear.
                The noise level in the work environment is usually moderate.
                
                TRAVEL: No travel is required for this position.
                Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).
                
                Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
                
                This employer is required to notify all applicants of their rights pursuant to federal employment laws.
                For further information, please review the notice from the Department of Labor.

Keywords: Lutheran Social Services, Bloomington , Lead Cook / Service Worker, Hospitality & Tourism , Chippewa Falls, Minnesota